You have the right to withdraw from the contract within a period of 14 days without reason. The withdrawal period expires 14 days after the day on which you or a third party designated by you, who is not the carrier, acquires physical possession of the goods. To exercise the right of withdrawal, you must inform us by an unequivocal statement (for example, in writing, by post, fax or e-mail) that you are withdrawing from the contract. You can use the Model withdrawal form for this, but you are not obliged to do so. To comply with the withdrawal period, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.
Consequences of the withdrawal
If you revoke the agreement, you will receive all payments you have made up to that point, including delivery
costs (with the exception of any additional costs resulting from your choice of a delivery method other than the
cheapest standard delivery offered by us) immediately and in any event no later than 14 days after we have been
informed of your decision to withdraw from the contract. If you only return part of your order, the delivery costs will not be refunded. We will pay you back using the same method of payment with which you made the original
transaction, unless you have expressly agreed otherwise; in any event, you will not be charged any fees for such
reimbursement. We may withhold reimbursement until we have received the goods back or you have provided
evidence of having sent back the goods, whichever is the earliest. You must return or hand over the goods to us
without delay, but in any case no later than 14 days after the day on which you communicated your decision to
withdraw from the contract. You are on time if you return the goods before the period of 14 days has expired. The
direct costs of returning the goods are for your account.
Our return address:
PO Box 4874
4803 EW BREDA
You are only liable for any diminished value of the goods resulting from the use of the goods beyond what is
necessary to establish the nature, characteristics and functioning of the goods.